Articles on: Domains

Configure custom domain with unlisted hosting provider

If you can't find set up instructions for your specific DNS hosting provider, this article provides generic instructions on how to point your domain to Way's landing pages. See our full guide about connecting your domain to Way.

Go to your provider dashboard and sign in.

Navigate to the DNS management page.

Find an option named "CNAME records" or similar.

Create a new CNAME record.

In "Name", enter the domain name you'd like to have your pages published to. For example, if you have a domain called and would like to have pointing to your pages, enter subdomain. If you want to use the root domain, enter www instead.

TIP: some providers also use the @ symbol as an alias for the root domain. If leaving the "Name" field blank didn't work, try using @
In "Destination" or "Points to value", enter

Save your changes.

If you're configuring the root domain, we recommend that you also add an "A record" pointing to our load balancer IP:

DNS records can take up to days to propagate. Once it's ready, you can ensure your pages are published where you want by making sure your domain is Active in Way and your landing pages are accessible through the custom domain.

If you've followed these steps and are still experiencing issues to get your custom domain working, take a screenshot of your current DNS setup and contact us using the Support button inside Way.

Updated on: 09/30/2021

Was this article helpful?

Share your feedback


Thank you!